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Frequently Asked Questions

Where is Duke Packaging located?

Duke Packaging is a USA based company. We are located in Florida and Houston, Texas.

What type of services do we offer?

We offer a wide range of custom packaging solutions. The experienced team of Duke Packaging has the capability to customize your boxes into any dimensions, shape and sizes.

Do you offer free shipping?

Yes, our shipping support is free for the customers of the USA and Canada. Currently, we are also offering free design support.

Do you offer a refund?

Unfortunately, we don’t have a refund policy. Our team at dukepackaging make sure to deliver the high-quality products after the approval of final specification sheets by the customers. Still, in case of any issue just contact us within 3 business days after receiving your order and we will facilitate you in the best way.

Are there any hidden charges?

No, there are no hidden charges or taxes. You just have to pay the invoice that is issued by our sales department.

Do you offer discounts for wholesale orders?

Yes, we have some special packages for the wholesale orders.

Which printing process do you follow?

We follow the offset printing process for the orders. Alternatively, the option of the screen and digital printing is also available. We have our own printing facilities with a skilled and professional team.

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